General  Information, & Terms & Conditions of Sales

Frequently Asked Questions answered [alphabetical]:
  • Cancellation fees?  Fees will be charged.  (Please see Terms & Conditions)
  • Children?  Special prices for children are available on request.
  • Deposit? Deposit of 30% of total price is payable.  More information is available.
  • Flight tickets?  If booked by Footprint Tours, they are to be paid upfront with the full amount, and are NOT refundable.
  • General?  General information and conditions of carriage prices, routes, places of interest, destinations, hotels and restaurants are subject to availability and to change.
  • Guided tour?  All tours are conducted by a SATOUR registered tourist guide in comfortable air-conditioned vehicles or luxury coaches.
  • Hotels?  Hotels check in takes from 15h00 and check out before 10h00 in the morning.
  • Malaria?    Malaria precaution is advisable for Kruger National Park and areas.
  • Passports?  We would need a copy of passport with confirmation of booking & deposit paid, and need to be valid 6 months prior departure & after return.
  • Payment?  Full payment is to be made before commencement of any tour as stipulated.  Payments have to be done in South African Rand [ZAR] only.
  • Quotes?  Quotes are an estimation and subject to change to availability.
  • Rates Rates are valid as stipulated.
  • Safety?  Luggage and personal possessions are carried at your own risk.  Please ensure that valuables and travel documents are kept safe at all times.  We ensure the highest safety and quality for our journeys.
  • Scheduled Times?  Tour departure and arrival times are approximate.
  • Seniors [60+]?  Our boastful tours with seniors are our speciality!
  • Solo traveller?   All tours and activities are subject to a minimum number of passengers.  Single supplements extra apply for single occupation. More information on request.
  • Subject to …?  All tours and activities are subject to prevailing weather, time consuming conditions, a result of strikes, riots, war, sickness, quarantine or any other cause outside the operator’s control,  and can be cancelled if necessary!
  • Tailor-made tours? We gladly offer tailor-made tours, incentive group tours and conference packages.  A Tailor-made Request Form is available for your convenience.
  • Vehicles?  All our vehicles are insured substantially for passenger liability.
  • Vouchers?  T’s & C’s apply on discount vouchers / gift certificates by Footprint Tours: Vouchers are per person, & only applicable to the tour value of R6000+.  Vouchers are not redeemable for cash.  Redemption value not to exceed R1500.00